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Frequently asked questions

Everything you need to know about orders, delivery, membership, and more.

Orders & delivery
How do I receive my eBook after purchase?
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Immediately after your payment is confirmed, a download link is sent to the email address you provided at checkout. You'll receive both PDF and ePub versions. If you don't see it within a few minutes, check your spam or promotions folder. Still nothing? Email us at nonstopdealshead@outlook.com and we'll resend immediately.
What devices can I read on?
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Our eBooks are delivered in PDF and ePub formats — compatible with every device. iPhone, Android, Kindle, iPad, Mac, PC, or any tablet. No special app required — your device's built-in reader works fine, or use a free app like Apple Books, Google Play Books, or Kindle.
I didn't receive my download. What do I do?
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First, check your spam and promotions folders — automated emails sometimes land there. If it's been more than 10 minutes and you still haven't received it, email nonstopdealshead@outlook.com with your order number and we'll resend your download within the hour.
Can I download my eBook more than once?
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Yes. Your download link remains active for 30 days after purchase and allows multiple downloads. If you need access after that window, just email us with your order number — we'll sort it out right away.
Do you ship physical books?
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No — Non-Stop Deals is a digital-only store. All products are delivered as downloadable files immediately after purchase. No shipping, no waiting, no physical delivery.
Membership
What is the Non-Stop Deals membership?
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The membership gives you 20% off every single purchase (stacking with all existing sale prices), access to members-only exclusive titles, and 48-hour early access to new releases before they go live in the public catalog. Plans start at $7.99/month or $49.99/year.
How do I cancel my membership?
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Cancel anytime — no questions asked. Log into your account and go to subscriptions, or email nonstopdealshead@outlook.com and we'll handle it for you immediately. Cancellation takes effect at the end of your current billing period.
Will I be charged automatically each month?
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Yes — membership is a recurring subscription billed monthly or annually depending on your plan. You'll receive an email reminder before each renewal. You can cancel anytime before the renewal date.
Does the membership discount stack with sale prices?
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Yes. Your 20% member discount applies on top of any existing sale price. A $9.99 book already 50% off ($4.99) costs you just $3.99 as a member — 60% total savings off the original price.
Refunds & billing
What is your refund policy?
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We offer a 7-day satisfaction guarantee on all purchases. If you're not happy for any reason — wrong file, content not as described, technical issue — email us within 7 days of purchase and we'll make it right. Refunds are processed within 3–5 business days back to your original payment method.
Is my payment information secure?
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Yes. All transactions are processed through PCI-compliant payment systems. Your card details are never stored on our servers. We use industry-standard encryption for all checkout sessions.
What payment methods do you accept?
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We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. All major credit and debit cards are supported.
Products & catalog
What kinds of eBooks do you sell?
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We specialize in four categories: self-help & mindset, finance & wealth, health & wellness, and spirituality & personal development. Our catalog contains over 500 titles, and we add new books every week.
How often are new titles added?
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We add new titles every week across all four categories. Members get 48-hour early access to new releases before they appear in the public catalog.
Can I share the eBook with others?
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All purchases are licensed for personal use only. Sharing, redistributing, or reselling downloaded files is not permitted under our terms of service and applicable copyright law.
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